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If for any reason that you are not fully satisfied with your purchase, you may return it to us. We offer a thirty (30) day, money back, satisfaction guaranteed return policy. Returns must be made within 30 days of shipment to qualify under this policy.
Request a Return Authorization Number (RMA) by sending an e-mail to [email protected] with your original order number, date, and item(s) you wish to return. A return authorization number will be assigned and sent to you by return e-mail. Be sure to mark the address with the assigned RMA# and include a copy of your original order, order number or packing list to expedite processing and issuance of credit.
Item returned must be in new or like new condition with all original accessories.
Shipping & Insurance fees are not refundable.
Item returned that shows improper use, improper handling or physical damage; missing accessories will be returned back to buy
Please send your returned items to:
OrienJewel
P.O. Box 1312
Union City, CA 94587-9998
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